Privacy Policy
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1. Who we are
This policy explains how Ristorah handles your personal data when you use ristorah.com. Data controller: Ristorah, Jacob van Lennepkade 155H, 1054 ZL Amsterdam, KvK 91701538. Contact: info@ristorah.com.
2. What we collect
- Contact and order details you provide (name, email, delivery address, phone).
- Payment information (processed securely by our payment providers — we do not store full card details).
- Technical and usage data (IP address, device, pages visited) via cookies and similar technology.
3. How we use it
To process and deliver your orders, provide customer support, send order updates, prevent fraud, meet legal obligations, and — with your consent — send marketing.
4. Legal basis
To perform our contract with you, meet legal obligations, for our legitimate interests (e.g. fraud prevention, improving the store), and on the basis of consent where required (e.g. marketing, non-essential cookies).
5. Sharing
We share data only with providers who help us run the store — for example our e-commerce platform (Shopify), payment providers, and shipping carriers — under appropriate safeguards. We do not sell your personal data.
6. Retention
We keep your data only as long as necessary for the purposes above or as required by law (e.g. tax records).
7. Your rights (GDPR)
You have the right to access, correct, delete, restrict or object to processing of your data, and to data portability. Email info@ristorah.com to exercise these. You may also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. Cookies
We use cookies to run the store and, with consent, for analytics and marketing. Manage preferences via our cookie banner/settings.
9. Changes
We may update this policy; the latest version is always on this page.
10. Contact
Questions about your data? Email info@ristorah.com.